Privacy Policy

Effective Date: September 20, 2026

Welcome to Gammoshop. We respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or use any of our services.

This Privacy Policy explains how Gammoshop collects, uses, stores, protects, and handles your information when you use our website:

Website: https://grammoshop.com/
Email: fahimfoodshop@gmail.com
Phone: 01611809345

By accessing or using Gammoshop, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.


1. Information We Collect

When you visit or use Gammoshop, we may collect different types of information depending on how you interact with our website.

1.1 Personal Information

When you place an order, create an account, contact us, or submit information through our website, we may collect information such as:

  • Full name

  • Mobile/telephone number

  • Email address

  • Delivery address

  • District

  • Upazila/Thana

  • Area/locality

  • Billing information

  • Order details

  • Product preferences

  • Communication details

  • Information you provide when contacting customer support

We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve your shopping experience.

1.2 Order Information

When you purchase a product from Gammoshop, we may collect information related to your transaction, including:

  • Order number

  • Products ordered

  • Quantity

  • Product price

  • Delivery charge, where applicable

  • Payment status

  • Delivery status

  • Return or refund information

  • Customer communication regarding the order

1.3 Technical Information

When you visit our website, certain technical information may automatically be collected, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location information derived from technical data

  • Pages visited

  • Time spent on pages

  • Referring website

  • Website interaction information

  • Date and time of visits

This information may help us understand website performance, detect technical problems, improve security, and improve the overall user experience.


2. How We Use Your Information

Gammoshop may use the information we collect for legitimate business and service purposes, including:

Order Processing

We use your name, phone number, address, and order information to:

  • Confirm your order

  • Process your purchase

  • Prepare your products

  • Arrange delivery

  • Contact you regarding your order

  • Provide order status updates

  • Resolve delivery issues

Customer Support

We may use your information to respond to:

  • Product questions

  • Order-related questions

  • Delivery inquiries

  • Return requests

  • Refund requests

  • Complaints

  • Other customer-service requests

Website Improvement

We may use technical and usage information to understand how visitors use our website and to improve:

  • Website functionality

  • Product presentation

  • Navigation

  • Website speed

  • Customer experience

  • Security

Fraud and Security Prevention

We may use relevant information to help identify and prevent:

  • Fraudulent orders

  • Suspicious transactions

  • Abuse of promotional offers

  • Unauthorized activity

  • Security threats

Communication

Where appropriate and permitted, we may contact you regarding:

  • Order confirmations

  • Delivery updates

  • Important service announcements

  • Product-related information

  • Customer support matters

  • Promotional or marketing communications

You may request that we stop sending non-essential promotional communications.


3. Payment Information

Depending on the payment method available on our website, payments may be processed through third-party payment providers.

Gammoshop does not intentionally store complete payment-card information such as your full card number, CVV, or card security credentials on our own systems when such information is processed directly by a third-party payment provider.

Payment information may be handled by the relevant payment service provider according to its own privacy policy, security practices, and applicable requirements.

For payment-related questions, please contact us at:

Email: fahimfoodshop@gmail.com
Phone: 01611809345


4. Delivery Partners and Service Providers

To deliver your order, we may need to share limited information with delivery companies, courier services, payment providers, website service providers, or other service providers involved in completing your order.

For example, a delivery provider may need:

  • Customer name

  • Mobile number

  • Delivery address

  • Order information

We aim to share only the information reasonably necessary for the relevant service.

Third-party service providers may process information according to their own terms and privacy policies.


5. Cookies and Similar Technologies

Gammoshop may use cookies and similar technologies to improve website functionality and understand website usage.

Cookies may help us:

  • Keep certain website functions working

  • Remember preferences

  • Understand website traffic

  • Improve website performance

  • Improve user experience

  • Support security

  • Understand which pages are useful to customers

You can generally manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.


6. Marketing and Promotional Communications

If you provide your contact information and where legally permitted, Gammoshop may use it to communicate information about:

  • New products

  • Special offers

  • Discounts

  • Promotions

  • Important business announcements

We do not want to send unnecessary promotional messages.

If you no longer wish to receive promotional communications, you may contact us and request removal from promotional communication lists.

You may contact us at:

Email: fahimfoodshop@gmail.com
Phone: 01611809345

Please note that even if you opt out of promotional communications, we may still contact you when necessary regarding an existing order, transaction, refund, delivery, security matter, or other essential service communication.


7. Sharing of Personal Information

Gammoshop does not intend to sell or rent your personal information to third parties for their independent marketing purposes.

We may share limited information when reasonably necessary for:

  • Order fulfillment

  • Delivery

  • Payment processing

  • Website operation

  • Customer support

  • Fraud prevention

  • Security

  • Legal or regulatory requirements

  • Protecting the rights and property of Gammoshop, our customers, or others

We may also disclose information when required by applicable law, lawful government request, court order, or other legally valid process.


8. Data Security

We take reasonable administrative, technical, and organizational measures to protect customer information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.

Customers should also take reasonable precautions, including protecting account credentials and avoiding sharing passwords or sensitive information with unauthorized persons.


9. Data Retention

We may retain customer and transaction information for as long as reasonably necessary for:

  • Completing transactions

  • Customer support

  • Returns and refunds

  • Accounting and business records

  • Fraud prevention

  • Dispute resolution

  • Legal and regulatory requirements

  • Improving our services

Where applicable, business records may need to be retained for a period required by law or regulatory requirements.

The Digital Commerce Operation Guidelines 2021 also address record preservation obligations for digital commerce businesses.


10. Children’s Privacy

Gammoshop’s website is intended for general consumers and is not specifically designed to collect personal information from children.

We do not knowingly request unnecessary personal information from children.

If a parent or legal guardian believes that a child has provided personal information to us without appropriate permission, please contact us so that we can review the matter and take appropriate steps where necessary.


11. Third-Party Websites

Our website may contain links or integrations that lead to third-party websites or services.

If you click a third-party link, you will leave Gammoshop’s website and become subject to that third party’s terms and privacy practices.

Gammoshop is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.


12. Accuracy of Customer Information

Customers are responsible for providing accurate information when placing an order.

Please make sure that your:

  • Name

  • Mobile number

  • Delivery address

  • District

  • Upazila/Thana

  • Area

  • Other necessary order information

are correct.

Incorrect or incomplete information may result in delivery delays, unsuccessful delivery, additional delivery arrangements, or other order-related problems.


13. Changes to This Privacy Policy

Gammoshop may update this Privacy Policy from time to time.

Changes may be made because of:

  • Changes in our business practices

  • Changes in website functionality

  • Changes in technology

  • Changes in legal or regulatory requirements

  • Changes in our services

When we update this policy, the revised version will be published on this page with an updated effective date.

We encourage customers to review this page periodically.


14. Your Privacy Questions and Requests

If you have questions about how Gammoshop handles your information, or if you want to make a privacy-related request, please contact us.

Gammoshop

Website: https://grammoshop.com/
Email: fahimfoodshop@gmail.com
Phone: 01611809345

We will review privacy-related requests and respond as appropriate based on the nature of the request and applicable requirements.


15. Contact Information

For privacy-related questions, please contact:

Gammoshop
Email: fahimfoodshop@gmail.com
Phone: 01611809345
Website: https://grammoshop.com/

Last Updated: September 20, 2026